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Our platform will connect you with a therapist who will help you improve your student wellbeing.
Connect with our practitioners through the comfort of your own home. We provide you with easy access to see your therapist through your mobile phone or laptop.
If you’ve never spoken to a professional about your life, you likely don’t know what to expect. It’s like your first day of university, where you’re feeling a little hesitant due to the number of unkowns, but you quickly become comfortable. We’re going to try to ease your mind here by showing you the full process of what to expect if you decide to proceed with making an account and scheduling an appointment with one of our practitioners. The information is all here, so you won’t have to take any notes.
You can submit your information to us before booking if you’d like us to confirm you have insurance and that it would cover a session with a therapist. Complete our Insurance Inquiry Form here.
When you are ready to start, click “I’m Ready” and you will be directed to our clinician directory. You’ll be able to look through the therapists in our network to find one you like the best. Therapist profiles may include their areas of focus, their price per session, their availability, a photo or video, a bio, or a combination of information.
You’ll be able to select an appointment time for your first session by using our online, self serve booking system. Some of our practitioners may offer a free phone consult to ensure you two would be a good fit.
For later appointments you and your therapist can find times which work best for you both. Appointments are typically 50 minutes long, which we believe is well worth the time to speak with a professional to help you navigate life.
We will give you the option of receiving a reminder email to make sure you attend your appointment. Being a student can be busy. Record the meeting in your phone or agenda when you schedule it, but we can send you a reminder just in case!
Once you find a therapist you want to work with, you’ll have to make an account. We’re sure you’ve made numerous accounts on websites before, so this likely won’t be new to you. Enter your information – which we keep private through our encrypted platform- so we know who you are and so you can easily schedule appointments or review your account easily.
You’ll receive a link to the appointment in your email. All you have to do is click the link and our platform will open in your browser. No downloads required (unless you’re on an iPhone or iPad, as the software we use requires you to download an app)!
Once you’re in the meeting, your assigned therapist will start to get to know you. Your therapist will work with you on what you want to talk about, what’s troubling you, and what your goals are. Your wellbeing is our top priority!
Congrats! You had your first appointment! Pretty straightforward, eh? At this point you would need to decide how you want to proceed.
Like the idea of speaking to a professional about your life, but felt like you didn’t click with the therapist? Let us know and we can try with someone else. We want you to be comfortable with this process and who you’re talking to, so let’s find you the right fit. You won’t offend anyone if you want to try speaking with someone else. We understand sometimes you just don’t jive with someone.
If you did get along with the therapist, then great! You and your therapist can schedule your next appointment at a time which works for you both, or you can schedule your next appointment easily through our system.
If you decided to make future appointments, keep attending them. We’re here to work with you to improve your wellbeing. You and your therapist can discuss how often and for how long you want to attend appointments.
If you decided mental health counselling for you at this time, we wish you well! We’ll be here if you ever want someone to talk to.
You may be covered to access services by your student insurance plan!
You may be covered to access services by your student insurance plan!